All orders are accepted and handled in accordance with the conditions below. The customer accepts these conditions by using the Advent Photobooks software.
After completing the order, files received by the customer will be stored on the Advent Photobooks server for 30 days after which time it will be deleted.
The creator of the photo product is solely responsible for the contents of the file submitted and in obeying the laws of Australia.
Advent Photobooks does not accept responsibility for the contents of the file submitted.
In producing the photo product on the customers behalf, Advent Photobooks assumes that the copyright in the file and all photographs is held by the customer. The customer is solely responsible for unauthorised use of copyright material.
Advent Photobooks shall not accept liability for damage or loss of the files.
Advent Photobooks emphasises that all computer monitors are calibrated differently and the images may appear different once printed compared to how it is viewed on the monitor. Take care in proofing and previewing your photo product and carefully check your spelling. Advent Photobooks is not liable for any customer generated mistakes.
Advent Photobooks’ liability is limited to errors which are related to production, shipping and delivery of the product.
Advent Photobooks will despatch orders in 5-7 working days from receipt of order and will notify the customer if there is any circumstances that arise to any delays. The delivery timeframe once despatched will depend on the option chosen at checkout and will vary on location of the customer.
If delivery cannot be made, the delivery driver has the Authority to leave an item if he/she deems it safe to do so in accordance with our freight company’s policy.
Delayed delivery is not a basis for cancellation of the order or a request for compensation.
Any complaints must be submitted via our contact form within two weeks of the delivery of the materials ordered by the customer.
If the complaint is justified, Advent Photobooks’ liability is limited to resupplying the ordered materials again.
Advent Photobooks thanks you for your interest and trust that you will enjoy our photo prodcuts for many years to come.
Advent Print Management Pty Ltd trading as Advent Photobooks
18 Parkhurst Drive
Knoxfield VIC 3180
ABN 94 006 322 194